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Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

In general, you can visit Santsinfo ’s websites without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you. 

Santsinfo  does not share personal information about you with non-affiliated companies except: (a) to provide products or services you’ve requested and when we have your permission. 

Data’s We Collect

Santsinfo collects data to operate effectively and provide you the best experiences with our products and services. You provide some of this data directly, such as when you create a Santsinfo account, use our chat system , faq, upload a document or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. 

We also obtain data from third parties. For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain products to your location. You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.

The data we collect depends on the products and features you use, and can include the following:

Name and contact data.

We collect your first and last name, email address, postal address, phone number, and other similar contact data.


We collect passwords, password hints, and similar security information used for authentication and account access.

Demographic data.

We collect data about you such as your age, gender, country, and preferred language.

Payment data.

We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

Usage data.

We collect data about how you and your device interact with Santsinfo and our products. For example, we collect:

Product use data.

We collect data about the features you use, the items you purchase, and the web pages you visit. This data includes your chats, messages and faq.

Device data.

We collect data about your device and the network you use to connect to our products. It includes data about the operating systems and other software installed on your device, including product keys. It also includes IP address, device identifiers (such as the IMEI number for phones), regional and language settings. 

Error reports and performance data.

We collect data about the performance of the products and any problems you experience with them. This data helps us to diagnose problems in the products you use, and to improve our products and provide solutions. Depending on your product and settings, error reports can include data such as the type or severity of the problem, details of the software or hardware related to an error, contents of files you were using when an error occurred, and data about other software on your device. 

Support Data.

When you engage Santsinfo for support, we collect data about you and your hardware, software, and other details related to the support incident. Such data includes contact or authentication data, the content of your chats and other communications with Santsinfo support, data about the condition of the machine and the application when the fault occurred and during diagnostics, and system and registry data about software installations and hardware configurations.

Contacts and relationships.

We collect data about your contacts and relationships if you use a Santsinfo product to manage contacts, or to communicate or interact with other people or organizations.

Location data.

We collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots, we collect when you enable location-based products or features. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.


We collect content of your files and communications when necessary to provide you with the products you use. For example, if you receive an email we need to collect the content of that email to deliver it to your inbox, display it to you, enable you to reply to it, and store it for you until you choose to delete it. Examples of this data include: the content of your documents, files, photos, music, or videos you upload to a Santsinfo service such as PhotoDrive and other products and services available in our websites, as well as the content of your communications sent or received using Santsinfo faq, chat or online support system, including the: 

  • subject line and body of an email 
  • text or other content of an instant message 
  • audio and video recording of a video message, and 
  • audio recording and transcript of a voice message you receive or a text message you dictate.  

We also collect the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.  

Use of collected information for  

  • Billing 
  • Fraud Detection 
  • Service Improvement 
  • Customer Analytics 
  • Marketing 
  • And others datas and files you upload while using our services or products  

With Whom my Information is Shared 

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with Santsinfo-controlled affiliates and subsidiaries; with vendors/dealers working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Santsinfo. 

Aggregate Information 

We may share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non Personal Information about you that they have independently developed or acquired.  

  • How Can I Access, Correct, Edit  my Personal Information 
  • You have the right to access and correct, edit your Personal Information held by Santsinfo.  

If you are a registered user, you can access information and correct, edit your information and if necessary, that is associated with your account by logging into or by logging into the Services provided by us. Registered and unregistered users can access and delete cookies through their web browser settings.  

If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public. Some datas such as email address, name, network logs or cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or Santsinfo, in which case such information may remain in Santsinfo’s database for the purposes of addressing any such fraudulent or otherwise illegal activity.  

Protection of information

As with all information, Santsinfo do not sell any data in bulk to third party that can be misused for telemarketing or bulk mailing or any other wrong purposes. In addition, Santsinfo does not sell any user's personal information or business information until and unless it is permitted by the user. Any user statistics that we may provide to prospective advertisers or partners regarding product or service usage on Santsinfo network is provided in an aggregate form only and does not include any personally identifiable information about any individual user. 

We request our users to sign out of their Santsinfo  or other services and products account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place. 

Santsinfo takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Santsinfo strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to Santsinfo and you do so at your own risk. Once Santsinfo receives your transmission, it makes best efforts to ensure its security in its systems.  

International Users 

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. As a global company, has a number of legal entities in different jurisdictions which are responsible for the personal information which they collect and which is processed on their behalf by Santsinfo. Santsinfo, Services and Product related personal information may also be controlled by legal entities outside the India. as reflected in the terms of each service.  

Privacy Questions 

If you have any questions or concerns about Santsinfo’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact our customer support.

 All such communications are examined and replies issued where appropriate as soon as possible.  

Changes in Privacy Policy 

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on the Site and we recommend that you review the Privacy Policy to ensure you are aware of any changes made to it. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Services for the first time after such material changes are made. Please check the Privacy Policy each time you use our Site for the most current information.